Consider the following situations:
QUESTION 1: Is this a permanent company name change? If Yes, then edit their details in the Database first
QUESTION 2: Is the Invoice Closed? Yes = Open the Invoice. If you do not know how to open the Invoice please see your Administrator or ask support
How to change the name on an invoice
- Go to the Invoice, select the menu option 'Fix" and select "Change Billing Details'.
- A list of customers will appear. Select the correct customer (name changed customer)
- You will receive a dialog saying:
Select 'OK' - The company list will reappear but it will bring you to the beginning of the letters you typed in:
- Select 'OK' and the invoice name will be changed
- Not all details get changed so make sure everything is ok by selecting the header with your mouse and reviewing the details