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This is only an entry level training session. 

There are more advanced features available such as sending Terms of Trade, overdue notices, applying administration fees, and loading percentage fees against overdue amounts.


The fundamental objective of business is to improve the financial position of the people within the company.

There are other priorities such as not impacting the environment in a negative way, providing careers, and contributing to the community but this said, the top priority has to be Debtors Management.


Debtors Management is simply the process of:


1. Providing Credit Terms to customers

2. Make sure customers pay the correct amount on time


These are the two priorities of Debtors Management.


Setting Terms Of Trade

When you add/edit a contact in the database, you can set their Terms of Trade by selecting the Defaults button.




The default setting for all new contacts being added to the system can be found at:

Platform > Setup > Database



Changing Terms on A Quotation or an Invoice


How Does An Invoice Appear on a Customer's Account?

An invoice is open (and can be edited) until you close the Invoice.

Once closed it appears on the customer's account.



Notes:

You can go directly to the customer's account by selecting 'Account'

The condition of the invoice is shown in the top line

To close an Invoice, select 'Print/Close'

If you want to close the invoice without printing, still select 'Print/Close' but cancel the 'Print' dialog


Receipting a Customer Payment

You can receive a payment against an invoice by selecting the 'Payment' button.



Editing a Payment

If an invoice is Open, you can edit any payments made against it.



If its closed, you will need to go into the customer's account.

For more information please see Managing the Debtors Ledger > Topic 4 Unallocate a Receipt


Managing the Debtors Accounts

There are many things you may like to do to manage a debtors account. This topic is discussed here:

Managing the Debtors Ledger


This includes:

  1. Closing Invoices
  2. Identify accounts that require receipt allocations
  3. Allocate a receipt against a single invoice
  4. Unallocate a receipt
  5. Allocate a receipt against multiple invoices
  6. Adjust aging information
  7. Stop Credit
  8. Set follow up reminders
  9. Work with overdue accounts
  10. Statement Run



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