Sometimes customers will pay you and there is no way of figuring out who they are.


Options:

  1. Lookup accounts and see if there is an exact match. Then phone the contact up and see if they paid
  2. Lookup unpaid invoices and see if there is an invoice value that matches the payment. Then phone the contact up and see if they paid
  3. Assign the receipt to a contact in the database called 'Unallocated Receipts'


Unallocated Receipts

  1. Add a contact into your database called 'UNALLOCATED RECEIPTS'
  2. Then when receiving money you do not know where it came from, assign it to the Unallocated Receipts
  3. When you discover who paid the amount:
    1. Make a Journal Entry that increases the amount owed in the unallocated receipts account by 'Adding an opening balance'
    2. Make a Journal Entry that reduces the amount owed in the customer's account by 'Reducing opening balances'