This is a structured help note on how we troubleshooted a label printer setup in Ilam.
1: Server Settings - This is how we set up our server settings
The printer driver is installed on our server.
The label layout has been setup on our server but this may not be as important as the label setup on the customers PC.
On the customers workstations, the drivers have been loaded and setup
Also, TerminalWorks is installed and setup
Setup SoEasy's print options
Print something from SoEasy that uses the printer
You will be prompted to select the printer driver.
And check the print.
Task complete