Call Centre

Manual and Video on Call Center
Manual We recommend that you print the manual (below). read through it and make notes, then watch the Video. > Call Center Basic Training Manual ...
Mon, 3 Jun, 2019 at 8:36 AM
Call Centre Business Analysis
SoEasy has a Call Centre Module that can be used as either an inhouse customer management system or by external service providers such as Telemarketers. Th...
Thu, 14 Feb, 2019 at 7:37 AM
CALL CENTER REPORTING
2/06/2019  This is an analysis of the reporting requirements of the Call Center. It is for discussion only and is best reviewed with the designer of th...
Tue, 4 Jun, 2019 at 11:22 AM